Retail Media's Second Act
The Multi-Layered Marketing Ecosystem
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Retail media is entering a new phase defined less by inventory expansion and more by system-level transformation.
The first act focused on monetizing digital shelves. The second act transforms retail platforms into multi-layered marketing ecosystems that can compete with social, search, and streaming for both attention and attribution.
Full funnel OS
As retailers merge media, loyalty, and payments data, they’re constructing a new kind of identity graph anchored in verified, real-world behavior. This elevates retail media from a “lower funnel” tactic to a full-funnel operating system. The same environments that once hosted sponsored product ads will now support brand storytelling, contextual formats, and increasingly AI-guided discovery.

The real shift is not only structural. It’s strategic. Marketers must shift the question from “How do we optimize ROAS in this channel?” to asking, “How do we show up inside retail ecosystems as places of influence, discovery, and storytelling?” Participation becomes the goal, not placement. Retail’s second act rewards brands that think less like auction bidders and more like builders shaping the shopper journey from within.
So what does this mean for brands?
Retail is no longer the end of the journey, it is also the start. The retailers with the clearest view of consumer intent will shape category demand, influence creative direction, and control new moments of discovery. The winning brands will think like publishers inside these environments, not advertisers renting shelf space.
How do we implement?
Start by rebuilding retail budgets around full funnel objectives rather than isolated line items. Develop creative that’s designed specifically for retail environments and blends brand storytelling with shoppable structure. Integrate retailer data into your audience architecture and treat it as a core identity source, not an add-on. Pilot emerging formats such as AI-guided discovery, retail CTV, and in-store digital media before they hit scale. These early tests will reveal where influence is moving and how your brand should show up inside retail ecosystems.

Retail is no longer a channel to buy. It is an environment to build in. The brands that start adapting now will own the second act.
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We hope this playbook will help you see what’s coming, set the course, and act with intent. If you have any questions, we're happy to help!
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